Privacy Policy
Last updated 2026-04-16
Information We Collect
We collect information you provide directly — name, email address, organization, shipping address, and order history. We also collect basic session data (IP address, browser) to secure the service.
How We Use Information
We use your information to process orders, provide support, improve the catalog, and communicate with you about orders and service updates.
Sharing
We share order information with QTSI (your partner organization) and with shipping carriers as needed to fulfill orders. We do not sell personal information.
Your Rights (PIPEDA)
Under Canadian PIPEDA, you may request access to, correction of, or deletion of personal information we hold about you. Email support@ipconnex.com to make a request.
Retention
Order records are retained for 7 years to meet tax and accounting requirements. Account data is retained as long as your partner organization remains active.